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Ransomware Response

Scenario: Files encrypted, ransom note present, or mass file-rename in progress · Last updated: 2026-09-17

When to use this

Mass file encryption or a ransom note (*.README.txt, HOW_TO_DECRYPT.*), a sudden storm of file renames with a new extension, shadow copies deleted, or backups tampered with. Ransomware is usually the end of an intrusion that ran for days or weeks — treat the encryption as the last stage, not the whole incident.

First: is it still running?

If encryption is active, containment beats collection for the spreading hosts — isolate them from the network now (disable switch port / pull the cable / EDR-isolate; do not power off, you lose RAM and running keys). But capture RAM from at least one affected host first if you can do it in seconds — the key material and the running encryptor may be in memory.

1. Triage (first 15 minutes)

  • Confirm scope: which hosts, which shares, how fast is it spreading? Check file-server logs and EDR for the rename storm.
  • Identify the strain: the ransom note name, the appended extension, and the note text usually name it — search [ID-Ransomware / No More Ransom] with a sample note + encrypted file. This tells you whether a decryptor exists and whether the group exfiltrates (double extortion).
  • Preserve one affected host's RAM (imaging) and a sample encrypted file + note before remediation touches anything.
  • Do not pay or negotiate on your own authority — that is a leadership/legal/insurance decision. Do not delete the notes or encrypted files.

2. Collect

Source What How
Affected host RAM Running encryptor, keys WinPmem / FTK — before isolation kills the process if possible
Triage artifacts (patient-zero + spreaders) Execution, persistence, lateral movement KAPE !SANS_Triage or Velociraptor hunt
$MFT + $UsnJrnl The encryption timeline — exact start, order of directories, file count MFT/USN — the $J shows the rename storm start/stop and traversal order
Event logs Deployment method, log clears Event logs — 7045, 4688, 1102, 4104
Backups State, whether attacker deleted/encrypted them Backup console + vssadmin/wbadmin history
Network C2 (pre-encryption), exfil (double extortion) Zeek / Arkime / SRUM

3. Analyse — reconstruct the whole intrusion

The encryption is stage N; find stages 1…N−1:

4. Contain / Eradicate

  • Isolate all affected and adjacent hosts; disable the account(s) and mechanism used to deploy (GPO, service, task).
  • Reset credentials domain-wide if a DC or domain admin was involved — assume every hash was dumped (LSASS); rotate krbtgt twice.
  • Remove persistence on every touched host (Autoruns / ASEP).
  • Block C2 and exfil infrastructure at egress.
  • Do not bring hosts back until you know the initial-access vector is closed, or you get re-encrypted.

5. Recover & lessons

  • Rebuild from known-good backups taken before the dwell period started (verify they're clean and not attacker-tampered). Decryptors exist for some strains — check before assuming total loss, but never trust the attacker's decryptor blindly.
  • Restore in a cleaned, credential-reset environment, not the compromised one.
  • Report per legal/regulatory obligation (in Australia, consider the OAIC Notifiable Data Breaches scheme and any sector rules; escalate to leadership/legal early).
  • Post-incident: patch the initial vector, deploy/expand EDR + Sysmon, enable script-block logging, protect backups (offline/immutable), and tier admin accounts.

Useful queries

index=botsv3 sourcetype="XmlWinEventLog:Microsoft-Windows-Sysmon/Operational" EventID=1
| eval cmd=lower(CommandLine)
| where match(cmd,"vssadmin.*delete|wbadmin.*delete|bcdedit.*(recoveryenabled|bootstatuspolicy)|wevtutil\s+cl|wmic.*shadowcopy.*delete|shadowcopy delete")
| table _time, host, User, Image, cmd
| sort 0 _time

Shadow-copy and backup deletion almost always immediately precedes encryption. vssadmin delete shadows removes restore points, bcdedit /set recoveryenabled no disables Windows recovery, wevtutil cl clears logs — finding the host and time of these commands pinpoints the deployment moment and host.

index=botsv3 sourcetype="WinEventLog:System" EventCode=7045
| table _time, host, Service_Name, Service_File_Name | sort 0 _time

Many ransomware families and their deployment tools (PsExec) install a service — 7045 across many hosts in a tight window shows the push.

References